Privacy Policy

Privacy Policy for PCP Car Finance Claims

Introduction

Welcome to https://pcp-car-finance-claims.dreamdwellings.net (hereinafter referred to as “PCP Car Finance Claims,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and Utah Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://pcp-car-finance-claims.dreamdwellings.net), mobile applications, online services, and products offered by PCP Car Finance Claims. However, please note that it does not extend to third-party platforms or services that you access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when:

  1. You use our applications, sign up for our services as an authorized user, or interact with our website.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You receive communications from us via email, calls, texts (SMS), or other channels.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and transaction history required for processing payments.
  • Financial Information: Income, savings, investment portfolios, or other financial records relevant to our services.
  • Purchase Information: Products or services you have purchased from us, including dates of purchase and quantities.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  • Location Data: Geolocation information provided when you use our location-based services.
  • Feedback: Comments, reviews, and responses you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms (if connected) including your name, profile picture, and posts.
  • Product Information: Details about the products you show interest in or purchase on our site.

We obtain this data through direct user input, interactions with our platform, and automated technologies used for service delivery and personalization. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy agreements.

Cookies

PCP Car Finance Claims uses cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality of our site.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage, analyze trends, and improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Financial records and transaction history are kept for a minimum of 5 years due to tax and regulatory requirements.
  • User accounts remain active until deactivating or deleting them, with associated data retained for a limited period after that.
  • Analytics data may be anonymized and aggregated for ongoing improvement of our services.

When you request the deletion of your account, we will remove your personal data from our active systems, but some information may be retained for legitimate business purposes or as required by law.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have errors in your data corrected or updated.
  • Erasure (Right to be Forgotten): Request the deletion of your data under specific circumstances, such as when it is no longer necessary.
  • Restriction: Limit our use of your data for certain purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of data protection rights.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

PCP Car Finance Claims reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after posting on our website, and we encourage users to review it periodically for updates.

Contact Information

If you have questions, concerns, or requests regarding your privacy or personal data:

  • Email: [email protected]
  • Address: Privacy Team, PCP Car Finance Claims, [Your Postal Address]

We are committed to handling your personal data with utmost care and transparency. Thank you for choosing PCP Car Finance Claims.